Heathrow welcomed over 7.2 million passengers last month, with a strong late bank holiday making May 2025 another record breaker as the airport’s busiest ever May.
More people than ever before continue to travel through the UK’s hub airport, which in the 12 months to the end of May, handled 84 million passengers.
In record time, New York JFK became the first Heathrow route to reach over a million passengers in 2025 with Dubai following closely in second place, while the Mediterranean quintet of Portugal, Italy, Greece, Spain, and Cyprus saw double-digit growth on last year.
Couple standing at a window at the gate, taking picture of an aeroplane.
Heathrow had a record day on May 22 for Bilbao routes due to the Europa League final between Man Utd and Tottenham the previous day, with 16 flights operated across the two days, which is double the normal schedules.
According to the UK hub, it is ready for another strong summer and is pleased with its operational efficiency and customer service efforts, citing that over 95% of passengers rated their experience as either good or excellent and 99% of security queues times were below five minutes.
Heathrow CEO, Thomas Woldbye, enthused: “Over 95% of our passengers rated their experience with us as good or excellent — that’s testament to why more people are choosing to travel through Heathrow.
“Over the past year, we’ve supported 84 million journeys, and this summer we’re ready to welcome even more. The fact remains that Heathrow is at capacity, yet even in a spaced-constrained environment we’ve improved on-time performance and delivered strong security results by working closely with airlines and other partners.
“With hundreds of millions of pounds invested in infrastructure like new security lanes and baggage systems, we’ll continue enhancing the Heathrow experience and strengthening the UK’s global connections.”
