From disruption management to ancillary revenue generation, AI communications are critical to the airport passenger experience, writes Pierre Cuquemelle. When communication fails during disruptions, the impact ripples through every corner of airport... Read more »
Rome Fiumicino Airport (FCO) has welcomed a record 50 million passengers in a single year for the first time. The record was achieved just before the Christmas period, and will be further... Read more »
London’s Heathrow Airport today announced plans to revamp Terminal 4 next year as part of a £1.3 billion investment programme to enhance its facilities and passenger appeal. The UK hub believes that... Read more »
London-based airport planning and retail design specialist The Design Solution (TDS) has been appointed by Fraport Greece to lead the planning and design of a major terminal expansion and reconfiguration at Corfu ... Read more »
Queenstown Airport has released its 2025 Sustainability Report, showing meaningful progress on decarbonisation and broader sustainability initiatives. “Our holistic approach to sustainability recognises that people, planet, and prosperity are intertwined,” enthused chief... Read more »
Embracing sunflower lanyards for passengers with hidden disabilities and a new look Arrivals area provide examples of how high Quito International Airport values good customer service. Quito’s Mariscal Sucre International Airport has... Read more »
Grupo Aeroportuario del Sureste (ASUR) has announced that subsidiary ASUR US Commercial Airports has completed the acquisition of retail developer URW Airports for $295 million. URW has operations in five terminals across... Read more »
The new digital control tower at Vigo Airport is now operational, making it the first airport in Spain to transition to fully digital tower operations. The system, delivered through a joint venture... Read more »
Heathrow today opened submissions for the public to suggest names for its fleet of cleaning robots, also known as ‘cobots’. The robots have become familiar friends to passengers and colleagues alike, and... Read more »
Amsterdam Schiphol has launched a tender for the selection of three ground handling companies which will be responsible for loading and unloading baggage from aircraft. The Dutch gateway believes that the move... Read more »